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Shipping

Shipping Costs

All our UK orders are aimed to be delivered within 4-5 working days. International shipping may take longer.

Houndsly aim to dispatch your products within 2 working days from date of your order. If this is any different and for any reason it may take longer, such as a product being on back order, you will be notified immediately. We aim to provide the best products with the best quality so sometimes a little extra special care and attention is needed.

UK Delivery

Standard £2.95 Shipping rate – 2nd Class Royal Mail

Delivery to Rest of Europe
  • Up to 1kg – £9.15
  • Up to 2kg – £12.75
  • Above 2kg – £19.95
Delivery to US & Canada
  • Up to 1.3Kg – £9.95
  • 1.3 – 2.6kg – £18.90
  • Above 2.6kg – £29.85
Delivery to Rest of World

Live somewhere not listed above? Please contact us further for a delivery quote here and we will assist you as soon as possible.

Next Day Delivery Options

We are currently unable to offer next working day delivery on our products. We are working to make this an option in the near future so watch this space!

Delivery & General Terms

Deliveries will be made using the Royal Mail or a courier service chosen depending on the size and weight of the item being delivered. Some couriers do request a telephone number so they can contact you regarding the time of your delivery. If you do not wish for us to share this information, please let us know as soon as possible (see privacy policy.)

Upon purchasing your item from us you are automatically making a request to us to arrange a delivery on your behalf, and we will endeavour to have your order delivered to your UK address within 14 working days, which excludes weekends and bank holidays.

As delays can happen and be unforeseen, Houndsy accepts no liability for any delay or failure to deliver within our estimated time-scales.

Our customer , the person placing the order,  is responsible for supplying us with the correct delivery address details. We are not liable for any loss of money, due to postage, if an incorrect address has been provided to us.

Some items delivered may require a signature. Please ensure you are available for the signature request. If a person, other than the named customer, from the specified delivery address signs for the delivery, the liability for that item still belongs to the named customer.

When you receive your products from the courier it is very important to ensure that you have checked the packaging of your goods, and that its condition is good before you sign the delivery note. Please inform us immediately if you receive an open or damaged parcel.

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